Privacy policy

Name and Address of the responsible Authority

The responsible authority within the meaning of the basic data protection regulation and other national data protection laws of the member states as well as other data protection regulations is:

Karlsruher Messe- und Kongress-GmbH
Festplatz 9
76137 Karlsruhe
Germany
Tel.: +49 (0)721 3720-0
mail: info@messe-karlsruhe.de
webseite: www.messe-karlsruhe.de

Name and Address of the Data Protection Officer

The data protection officer of the responsible authority is:

Torsten-Harald Scholz
Festplatz 9
76137 Karlsruhe
Germany
Tel.: +49 (0)721 3720-2000
mail: datenschutzbeauftragter@messe-karlsruhe.de

General information about Data Processing

1. Scope of Processing of Personal Data

In principal, we collect and use personal data of our users only to the extent necessary to provide a functional website, our contents and our services. Collection and utilization of personal data regularly occurs only with the consent of the user. An exception applies to cases in which prior consent cannot be obtained for reasons of fact and the processing of the data is permitted by law.

2. Legal Basis for the Processing of Personal Data

Art. 6 Abs. 1 lit. a EU General Data Protection Regulation (DSGVO) serves as the legal basis insofar as we obtain the consent of the affected person for the purposes of processing personal data.

Art. 6 Abs. 1 lit. b DSGVO serves as the legal basis for the processing of personal data necessary for the performance of a contract to which the affected person is a party. This also applies to processing operations which are necessary to carry out pre-contractual actions.

Art. 6 Abs. 1 lit. c DSGVO serves as the legal basis insofar as processing of personal data is required to fulfil a legal obligation to which our company is subject.

Art. 6 Abs. 1 lit. d DSGVO serves as the legal basis in the event that vital interests of the affected person or another natural person require the processing of personal data.

Art. 6 Abs. 1 lit. f DSGVO serves as the legal basis for the processing if the processing is necessary to safeguard a legal interest of our company or of a third party, and if the interests, fundamental rights and fundamental freedoms of the affected person prevail over the first-mentioned interest.

3. Deletion of Data and Duration of Storage

The personal data of the affected person will be deleted or blocked as soon as the purpose of the storage ceases to exist. In addition, storage may also occur if this storage is intended by the European or national legislator in EU regulations, laws or other guidelines to which the responsible authority is subject. Blocking or deletion of the data also occurs upon the expiration of a storage period prescribed by the aforementioned standards, unless there is a need for further storage of the data for conclusion or fulfilment of a contract.

4. SSL Encryption

We utilize state-of-the-art encryption techniques (e.g. SSL) via HTTPS to protect the security of your data during transmission.

Provision of the Website and Creation of Log Files

1. Description and Scope of Data Processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer.

The following data are collected in this context:

  • (1) The IP address of the user
  • (2) Date and time of the access
  • (3) Websites which the user’s system accesses via our website

These data are also stored in our system’s log files. The complete anonymization of the IP address does not lead to the storage of data which could facilitate their correlation with a specific user. Storage of these data does not occur together with other personal data of the user.

2. Legal Basis for Data Processing

Art. 6 Abs. 1 lit. f DSGVO is the legal basis for the temporary storage of data and log files.

3. Purpose of Data Processing

The system temporarily stores the IP address because this storage is necessary to enable delivery of the website to the user’s computer. To accomplish this delivery, the user’s IP address must remain stored for the duration of the session.

Storage in log files is undertaken to ensure the functionality of the website. In addition, the data enable us to optimize the website and to ensure the security of our IT systems. An evaluation of the data for marketing purposes does not occur in this context.

These purposes also involve our legitimate interest in the processing of data pursuant to Art. 6 Abs. 1 lit. f DSGVO.

4. Duration of Storage

The data will be deleted as soon as they are no longer needed to accomplish the purpose for which they were collected. In the case of collecting the data in order to provide the website, this deletion occurs when the respective session is ended.

In the case of data stored in log files, this deletion occurs no later than 7 days after the date of initial storage. Storage beyond this date is possible.

5. Possibility of Objection and Removal

The collection of data for provision of the website and the storage of data in log files are essential for the operation of the website. There is consequently no possibility for the user to object to it.

Use of Cookies

1. Description and Scope of Data Processing

Our website uses cookies. Cookies are text files that are stored either in, or by, the internet browser of the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the same browser accesses the website again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can also be identified when the caller returns to the website.

The following data are stored in, and transmitted by, the cookies:

  • Login information

In addition, on our website we use cookies that allow an analysis of users’ surfing behaviour. Analysis cookies are used for the purpose of improving the quality of our website and its contents. Through the analysis cookies, we learn how the website is used, thus enabling us to continually optimize our offer.

You can read additional information in the sectioned titled “Google Analytics und Google Tag Manager”.

Technical precautionary arrangements pseudonymize users’ data which are collected in this way. This pseudonymization assures that the data can no longer be assigned to the calling user. The data are not stored together with other personal data of the users.

When users access our website, an information banner notifies them about the use of cookies and calls their attention to this Data Protection Declaration. In this context, a notification also appears explaining how users can modify their browser settings to prevent the storage of cookies.

2. Legal Basis for the Data Processing

Art. 6 Abs. 1 lit. f DSGVO is the legal basis for the use of cookies in the processing of personal data.

3. Purpose of the Data Processing

The purpose of the use of technically necessary cookies is to make it simpler for the user to utilize websites. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary for the browser to recognize the user when the user returns to the website.

We need cookies for the following applications:

  • Language settings

User data collected via technically necessary cookies will not be used to create user profiles.

These purposes also involve our legitimate interest in the processing of data pursuant to Art. 6 Abs. 1 lit. f DSGVO.

4. Duration of Storage, Objection and Deletion Options

Cookies are stored on the user’s computer, which transmits them to our website. Therefore you, as the user, have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser. Please use the help features of your internet browser to learn how you can change these settings. Previously stored cookies can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all of our website’s functions to their full extent.

Consent management by Usercentrics

Description and scope of data processing

We use the Usercentrics Consent Management Platform as a consent management tool as part of the analytics activities on our website.

The Usercentrics Consent Management Platform collects log file and consent data using JavaScript. This JavaScript enables us to inform users about their consent to certain tags on our website and to obtain, manage and document this consent.

We process the following data in the process:

(1) Consent data (anonymised logbook data (Consent ID, Processor ID, Controller ID), Consent Status, Timestamp).

2. (2) Device data or data of the devices used (including shortened IP addresses (IP v4, IP v6), device information, timestamp).

3. (3) User data (e.g. email, ID, browser information, SettingIDs, changelog).

The ConsentID (contains the above-mentioned data), the Consent status incl. timestamp are stored in the local memory of your browser and simultaneously on the cloud servers used. Further processing only takes place if you submit a request for information or revoke your consent. In this case, the relevant information is provided to the responsible person (FIELD M) in a compact data format in an easily readable text form for the purpose of data exchange (JSON file).

No user information is stored for the statistics on the use of consent given or not given. Only the frequency and locations of clicks are stored.

Personal data is stored on a Google Cloud server located in the EU (Brussels, Frankfurt am Main).

Purpose of data processing

The purpose of the data processing is the analysis and management of the consents granted in order to comply with our obligation of a DSGVO-compliant consent management. The use of Usercentrics serves the purpose of proving granted and non-granted consents as well as their management.

The specific processing purposes of the personal data named under 5.1 are:

4. (1) obtaining and providing consents

5. (2) Providing evidence of which device you used to provide consent and when you did so

6. (3) Legitimisation of access to the settings and documentation of changes

Legal basis for data processing

The legal basis for the management of your consents for the processing of your personal data is Art. 6 (1) lit. f DSGVO. Our legitimate interest lies in the legally secure documentation and verifiability of consents, the control of marketing measures on the basis of the consent granted and the optimisation of consent rates.

Duration of storage

The data is deleted as soon as it is no longer required. The associated cookie has a duration of 60 days. The revocation document of a previously granted consent is stored for a period of three years. The retention is based on the one hand on our accountability pursuant to Art. 5 (2) DSGVO. This obliges us to comply with the processing of personal data in accordance with the General Data Protection Regulation. On the other hand, retention is based on the regular limitation period of three years pursuant to Section 195 of the German Civil Code (BGB). This limitation period begins with the end of the year in which the claim arose (§ 199 BGB). Consequently, the three-year limitation period begins at the end of 31 December and ends three years later at midnight on 31 December.

Possibility of objection and removal

The function can be switched on and off in our "Privacy settings" by marking the checkbox.

Special Applications

Google Analytics and Google Tag Manager

This website uses Google Analytics and Google Tag Manager. These are web-analytics services provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter referred to as “Google”). The use includes the “Universal Analytics” operating mode, which makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID, thus analyzing the activities of a user across devices.

Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and that make it possible to analyze your use of the website. The data which the cookie generates about your use of this website are usually transmitted to, and stored by, a Google server in the USA. However, in the event of activation of IP anonymization on this website, Google will shorten your IP address beforehand within member states of the European Union or in contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to, and shortened by, a Google server in the USA. The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use these data to evaluate your use of the website, to compile reports on website activities, and to provide the website’s operator with other services related to website usage and internet usage. These purposes also involve our legitimate interest in the processing of data. § 15 Abs.3 TMG or Art. 6 Abs. 1 lit. f DSGVO is the legal basis for the use of Google Analytics. Sessions and campaigns will be ended after a specific interval has elapsed. By default, sessions will be ended after 30 minutes have elapsed without any activity, and campaigns will be ended after six months have elapsed. The time limit for campaigns can be maximally two years. You can find further information about terms of use and data protection at https://www.google.com/analytics/terms/us.html or under https://policies.google.com/?hl=en.

You can prevent the storage of cookies by setting your browser’s software accordingly; however, please note that if you do this, you may not be able to use all of this website’s features to the fullest extent possible. Moreover, you can prevent Google from collecting the data generated by the cookie related to your use of the website (including your IP address) and you can prevent Google from processing these data. You can accomplish this prevention by downloading and installing the following browser add-on: http://tools.google.com/dlpage/gaoptout?hl=en.

You can find further information from Google about terms of use and data protection at the following links:

http://www.google.com/analytics/terms/us.html

https://www.google.de/intl/en/policies/

Google Analytics 4

This website uses Google Analytics 4, a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which can be used to analyze the use of websites.

When using Google Analytics 4, so-called "cookies" are used as standard. Cookies are text files that are stored on your terminal device and enable an analysis of your use of a website. The information collected by cookies about your use of the website (including the IP address transmitted by your terminal device, shortened by the last digits, see below) is usually transmitted to a Google server and stored and processed there. This may also result in the transmission of information to the servers of Google LLC, a company based in the USA, where the information is further processed.

When using Google Analytics 4, the IP address transmitted by your terminal device when you use the website is always collected and processed by default and automatically only in an anonymized manner, so that a direct personal reference of the collected information is excluded. This automatic anonymization is carried out by shortening the IP address transmitted by your terminal device by Google within member states of the European Union (EU) or other contracting states of the Agreement on the European Economic Area (EEA) by the last digits.

On our behalf, Google uses this and other information to evaluate your use of the website, to compile reports (reports) on your website activities or your usage behavior and to provide us with other services related to your website usage and internet usage. In this context, the IP address transmitted and shortened by your terminal device within the scope of Google Analytics 4 will not be merged with other data from Google. The data collected in the context of the use of Google Analytics 4 will be retained for 2 months and then deleted.

Google Analytics 4 also enables the creation of statistics with statements about age, gender and interests of website users on the basis of an evaluation of interest-based advertising and with the involvement of third-party information via a special function, the so-called "demographic characteristics". This makes it possible to determine and distinguish between groups of website users for the purpose of targeting marketing measures. However, data collected via the "demographic characteristics" cannot be assigned to a specific person and thus not to you personally. This data collected via the "demographic characteristics" function is retained for two months and then deleted.

All processing described above, in particular the setting of Google Analytics cookies for the storage and reading of information on the terminal device used by you to use the website, will only take place if you have given us your express consent for this in accordance with Art. 6 (1) a DSGVO. Without your consent, Google Analytics 4 will not be used during your use of the website. You can revoke your consent once given at any time with effect for the future. To exercise your revocation, please deactivate this service via the "Cookie Consent Tool" provided on the website.

We have concluded a so-called order processing agreement with Google for our use of Google Analytics 4, by which Google is obliged to protect the data of our website users and not to pass it on to third parties.

To ensure compliance with the European level of data protection, even in the event of any transfer of data from the EU or EEA to the USA and possible further processing there, Google refers to the so-called standard contractual clauses of the European Commission, which we have contractually agreed with Google.

Further legal information on Google Analytics 4, including a copy of the aforementioned standard contractual clauses, can be found at the following link: https://policies.google.com/privacy?hl=de&gl=de

Details on the processing triggered by Google Analytics 4 and Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Google Ads Conversion

We use the offer of Google Ads Conversion to draw attention to our attractive offers with the help of advertising media (so-called Google Ads) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In this way, we pursue the interest of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

These advertisements are delivered by Google via so-called "ad servers". For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as display of the ads or clicks by users, can be measured. If you access our website via a Google ad, Google Ads will store a cookie on your end device. These cookies usually lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that a user no longer wishes to be addressed) are usually stored as analysis values for this cookie.

These cookies enable Google to recognize your internet browser. If a user visits certain pages of the website of Ads customers and the cookie stored on his computer has not yet expired, Google and the customers can recognize that a user has clicked on the ad and was redirected to this page. Each Ads customer is assigned a different cookie. Cookies can therefore not be tracked via the websites of Ads customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising tools; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Ads Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that Google will learn and store your IP address.

Conversion Linker

Through Google Conversion Linker, ad click information is automatically captured in conversion page URLs and stored in custom cookies in your domain for web pages. The data is then redirected into URLs for AMP pages. We use Google Conversion Linker with other Google Marketing Platform products. This way, unique IDs can also be stored in these cookies.

Google Ads Remarketing

We use the remarketing function within the Google Ads service. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google advertising network (in Google Search or on YouTube, so-called "Google Ads" or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g. which offers a user was interested in, in order to be able to display targeted advertising to users on other sites even after they have visited our website. For this purpose, Google stores cookies on the end devices of users who visit certain Google services or websites in the Google display network. These cookies are used to record the visits of these users. The cookies are used to uniquely identify a web browser on a particular end device and not to identify a person.

Receiving:

Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html.

Transfers to third countries are possible. So-called standard contractual clauses pursuant to Art. 46 DSGVO have been concluded as suitable guarantees. Further information can be found here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_de.

Cancellation/Revocation:

You can prevent participation in this tracking procedure in various ways. We would like to point out that in this case you may not be able to use all functions of this offer in full.

Lifetime of cookies: up to 180 days (this only applies to cookies set via this website).

Legal basis:

Art. 6 (1) a DSGVO (consent)

Google Signals

This is a web analytics service. This service enables cross-device tracking.

Processing Company

Google Ireland Limited

Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Data processing purposes

Analysis

Optimization

Remarketing

Technologies used

Cookies

Collected data

This list contains all (personal) data collected during or through the use of the Service.

Data is only collected if the user has activated the "Personalized Display" function.

Anonymized IP address

Search terms

Usage data

Device information

Browser information

Viewed content

Geographic location

Legal basis

The following is the required legal basis for the processing of data

Art. 6 para. 1 s. 1 lit. a DSGVO

Place of processing

European Union

Data recipient

Google Ireland Limited

Google LLC

Alphabet Inc

Disclosure to third countries

Worldwide

Data protection officer of the processing company

Below you will find the email address of the data protection officer of the processing company.

https://support.google.com/policies/contact/general_privacy_form

Further information and opt-out

Click here to read the data processor's privacy policy https://policies.google.com/privacy?hl=en

Cookie Policy URL

https://policies.google.com/technologies/cookies?hl=en

Google Maps

This website uses Google Maps API for the visual display of geographic information. When visitors use Google Maps, Google also collects, processes and uses data about the visitors’ utilization of the map features. For more information about Google’s data processing, please refer to Google’s Privacy Policy at http://www.google.com/privacypolicy.html. You can also change your personal privacy settings in the privacy centre there.

For detailed instructions on how to manage your own data related to Google products, click here: http://www.dataliberation.org/

Embedded YouTube Videos

We embed YouTube videos on some of our websites. The operator of the corresponding plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to YouTube’s servers. This will tell YouTube which pages you visit. If you are logged in to your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider utilizes cookies that collect information about user behaviour.

Anyone who has deactivated the storage of cookies for the Google Ad programme will not have to expect such cookies, also when viewing YouTube videos. However, YouTube does store non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

You can find more detailed information about data protection at YouTube in the provider’s data protection declaration at: https://www.google.de/intl/en/policies/privacy/

Newsletter

If you subscribe to our newsletter, we will use the information that you provide solely for this purpose or to notify you about circumstances relevant to this service or the subscription. We will not share these data with third parties.

A valid email address is required in order to receive the newsletter. In addition to this email address, we also save the IP address that you used to sign up for the newsletter and the date on which you ordered the newsletter. These data serve us as proof of misuse if a foreign email address is registered for the newsletter. To further ensure that third parties do not misuse an email address in our mailing list, we also work, in accordance with the law, with the so-called “double opt-in” procedure. In the context of this procedure, a record is kept of the order of the newsletter, the sending of the confirmation email, and the receipt of the confirmation of registration.

Art. 6 Abs. 1 lit. a DSGVO is the legal basis for the processing of data after the user has subscribed to the newsletter and after the user has consented to such processing.

You have the option to revoke, at any time, your consent to the storage of data, to the storage of your email address, and to its utilization for sending the newsletter. To facilitate your cancellation, we include a corresponding link in each edition of the newsletter. You also have the option to notify us of your desire to cancel your subscription via the contact options mentioned in this document.

Newsletter

If you subscribe to our newsletter, we will use the information that you provide solely for this purpose or to notify you about circumstances relevant to this service or the subscription. We will not share these data with third parties.

A valid email address is required in order to receive the newsletter. In addition to this email address, we also save the IP address that you used to sign up for the newsletter and the date on which you ordered the newsletter. These data serve us as proof of misuse if a foreign email address is registered for the newsletter. To further ensure that third parties do not misuse an email address in our mailing list, we also work, in accordance with the law, with the so-called “double opt-in” procedure. In the context of this procedure, a record is kept of the order of the newsletter, the sending of the confirmation email, and the receipt of the confirmation of registration.

Art. 6 Abs. 1 lit. a DSGVO is the legal basis for the processing of data after the user has subscribed to the newsletter and after the user has consented to such processing.

You have the option to revoke, at any time, your consent to the storage of data, to the storage of your email address, and to its utilization for sending the newsletter. To facilitate your cancellation, we include a corresponding link in each edition of the newsletter. You also have the option to notify us of your desire to cancel your subscription via the contact options mentioned in this document.

Social Plug-ins

We offer you the opportunity to use the so-called “Social Media Buttons” on our website. To protect your data in the implementation, we rely on the “Shariff” solution. This assures that the buttons are integrated on the website only as a graphic which contains a link to the corresponding website of the button’s provider. When you click on the graphic, you will be redirected to the services of the respective provider. Only then will your data be sent to the respective provider. If you do not click on the graphic, no exchange of data occurs between you and the providers of the Social Media Buttons. For more detailed information about the collection and usage of your data in the social networks, please refer to the terms of use the respective providers. You can find additional information about the Shariff solution here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the Social Media Buttons of the following companies on our website:

  • Facebook Inc. (1601 S. California Ave., Palo Alto, CA 94304, USA)
  • Google Plus/Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
  • Instagram LLC. (1601 Willow Road - Menlo Park - CA 94025 - USA)

Facebook pixel

Our website uses the so-called “Facebook pixel” of the Facebook social network for analysis, optimization and the economical operation of our online offer. When the website is accessed, a tracking pixel is set and data is transmitted to Facebook and assigned to the user’s account. The pixel enable us to provide users with advertisements (“Facebook ads”) that are relevant to their specific interests.

The legal basis of the data processing is art. 6, para. 1, lit. f DSGVO.

Facebook’s data policy can be accessed at www.facebook.com/about/privacy.

walls.io

Our website is embedding social media plugins or widgets which are provided by Walls.io. When loading these widgets, your IP-address and cookie information is transferred to Walls.io. Walls.io is operated by "Walls.io GmbH", based in Vienna, Austria.

Instagram

On this website we embed Instagram. The processing company for the Instagram Content service is Facebook Ireland Limited. Facebook's data protection officer can be reached at the following email address : https://www.facebook.com/help/contact/540977946302970.

Purpose of data processing

The Instagram Content service has the following purposes of data collection and processing:

Retargeting: through the Service, data is collected to display personalized ads on Instagram.

Social Media: The Service enables interaction with Instagram content and features.

Technologies Used

The Service uses certain technologies to collect data. Typically, cookies and pixels are placed in the browser. These technologies allow us to collect device information, interactions with the plug-in, IP addresses and referrer URLs.

Data collected

The following (personal) data is collected through the use of the Instagram Content service:

Device information: Information about the device used, such as device type, operating system, unique device identifiers.

Interactions with the plug-in: information about interactions with Instagram content and features through the Service.

IP address: The IP address of the device from which the Service is being used.

Referrer URL: The URL of the website from which the Service was accessed.

Legal basis

The legal basis for the processing of your data in the context of the Instagram Content service results from Art. 6 para. 1 p. 1 lit. a of the General Data Protection Regulation (DSGVO). By using the service, you consent to the processing of your data for the aforementioned purposes.

Place of processing

The processing of the collected data takes place in the European Union.

Retention period

The collected data will only be stored for as long as it is needed for the stated processing purposes. As soon as the data is no longer required for these purposes, it will be deleted.

Transfer to third countries

The Instagram Content service may transfer data to other countries. Please note that this may involve transferring data to countries that may not provide an adequate level of data protection. If a transfer is made to the US, there is a risk that US authorities may process your data for control and monitoring purposes, without you possibly having any legal remedies.

PayPal

One payment method possible in our webshop is PayPal.

PayPal is operated by PayPal (Europe) S.à r.l. & Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg as the responsible party. If you have selected PayPal Express as the payment method, it is necessary for the further processing of your payment by PayPal to transmit the following personal data to PayPal (Europe) S.á.r.l. & Cie, S.C.A.:

  • Customer number
  • Order number
  • Ticket numbers
  • Total amount
  • The store from which the ticket was ordered (ticket store, mobile store, ...) is also sent.

If you have registered your PayPal account with Messe Karlsruhe, you will also have access (via PayPal/Braintree) to your PayPal account e-mail address. PayPal will then send the following data about your order back to Messe Karlsruhe so that the order can be processed:

  • Encrypted PayPal account number
  • E-mail address
  • First and last name
  • Delivery address

You can find more information about PayPal's data protection at www.paypal.com/de/webapps/mpp/ua/privacy-full. Otherwise, you can also contact PayPal (Europe) S.à r.l. & Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg directly.

Rights of the Affected Person

If your personal data is processed, you are the “affected person” within the meaning of the DSGVO and you have the following rights vis-à-vis the responsible individual or authority:

Right to Information

You can demand that the responsible individual or authority confirm or deny whether we process personal data that apply to you.

If such processing exists, you can demand that the responsible individual or authority provide you with the following information:

  • (1) the purposes for which the personal data are processed;
  • (2) the categories of personal data which are being processed;
  • (3) the recipients or the categories of recipients to whom the personal data were disclosed or are still being disclosed;
  • (4) the planned duration of the storage of the personal data that apply to you or, if specific information about this is not available, the criteria for determining the duration of storage;
  • (5) the existence of the right to rectification or deletion of personal data that apply to you, the right to restrict their processing by the responsible individual or authority, or the right to object to this processing;
  • (6) the existence of a right to appeal to a supervisory authority;
  • (7) all available information about the source of the data if the personal data were not obtained directly from the affected person;
  • (8) the existence of automated decision-making, including profiling in accordance with Art. 22 Abs. 1 and 4 DSGVO and – at least in these cases – meaningful information about the logic involved, as well as about the scope of such processing and its intended consequences for the affected person.

You have the right to demand information about whether your personal data will be shared with a third country or an international organization. In this context, you can demand notification about the appropriate guarantees related to the transmission of the data in accordance with Art. 46 DSGVO.

Right to Rectification

You have the right to rectify and/or augment the data vis-à-vis the responsible individual or authority, insofar as the processed personal data that apply to you are incorrect or incomplete. The responsible individual or authority must make the correction(s) without delay.

Right to Restriction of Processing

Under the following conditions, you can demand the restriction of the processing of the personal data that apply to you:

  • (1) if you contest the accuracy of the personal data that apply to you for a period of time that enables the responsible individual or authority to verify the correctness of the personal data;
  • (2) the processing is unlawful and you refuse the deletion of the personal data, demanding instead that the use of the personal data be restricted;
  • (3) the responsible individual or authority no longer needs the data for processing purposes, but you need the data to assert, exercise or defend legal claims; or
  • (4) if you have objected to the processing pursuant to Art. 21 Abs. 1 DSGVO and it has not yet been determined whether the legitimate needs of the responsible individual or authority outweigh your reasons.

If the processing of personal data that apply to you has been restricted, these data – with the exception of their storage – may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or one of its member states.

If the restriction of the processing according to the abovementioned conditions is curtailed, you will be notified by the responsible individual or authority before the restriction is lifted.

Right to Deletion

a) Obligation to Delete

If one of the following reasons exists, then you can demand that the responsible individual or authority immediately delete the personal data which apply to you and the responsible individual or authority is obliged to delete these data without delay:

  • (1) The personal data that apply to you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • (2) You revoke your consent, under Art. 6 Abs. 1 lit. a or Art. 9 Abs. 2 lit. a DSGVO, upon which the processing is based, and no other legal basis exists for the processing.
  • (3) You object to the processing under Art. 21 Abs. 1 DSGVO and no superseding legal reasons exist for the processing, or you object to the processing pursuant to Art. 21 Abs. 2 DSGVO.
  • (4) The personal data that apply to you were unlawfully processed.
  • (5) The deletion of the personal data that apply to you is necessary to fulfil a legal obligation according to the law of the European Union or the law of the member states to which the responsible individual or authority is subject.
  • (6) The personal data that apply to you were collected in relation to services offered by the information company according to Art. 8 Abs. 1 DSGVO.

b) Information to Third Parties

If the responsible individual or authority has made public personal data that apply to you, and if the responsible individual or authority is obliged to delete these data pursuant to Art. 17 Abs. 1 DSGVO, then the responsible individual or authority shall undertake appropriate activities, including activities of a technical nature, taking into consideration the available technology and the cost of implementation, to notify the individuals or authorities responsible for processing the personal data, that you, as the affected person, have demanded the deletion of all links to these personal data or to copies or replications of these personal data.

c) Exceptions

The right to deletion does not exist if the processing is necessary for one or more of the following purposes:

  • (1) to exercise the right of freedom of expression and information;
  • (2) to fulfil a legal obligation required by the law of the European Union or the law of the member states to which the responsible individual or authority is subject, or to perform a task of public interest or to exercise official powers which have been conferred upon the responsible individual or authority;
  • (3) for reasons of public interest in the field of public health pursuant to Art. 9 Abs. 2 lit. h and i and Art. 9 Abs. 3 DSGVO;
  • (4) for archival purposes of public interest, for purposes of scientific or historical research, or for statistical purposes pursuant to Art. 89 Abs. 1 DSGVO, insofar as the law referred to under Subparagraph a) is likely to render impossible, or to exert a serious deleterious influence on, the achievement of the purposes of this processing; or
  • (5) to assert, exercise or defend legal claims.

Right to Notification

If you have exercised the right to rectification, deletion or restriction vis-à-vis the responsible individual or authority, this person or authority is obliged to notify all recipients to whom the personal data that apply to you have been disclosed about this rectification or deletion of the data and about the restriction in the data’s processing, unless such notification proves to be impossible or would involve a disproportionately great effort.

You have the right to demand that the responsible individual or authority inform you about these recipients.

Right to Data Portability

You have the right to receive the personal data that apply to you and that you have provided to the responsible individual or authority in a structured, commonplace and machine-readable format. In addition, you have the right to transmit these data to another responsible individual or authority, without hindrance by the individual or authority to whom or to which the personal data were originally provided, insofar as:

  • (1) the processing is based on consent pursuant to Art. 6 Abs. 1 lit. a DSGVO or Art. 9 Abs. 2 lit. a DSGVO or on a contract pursuant to Art. 6 Abs. 1 lit. b DSGVO and
  • (2) the processing is done by automated means.

In exercising this right, you also have the right to demand that the personal data which apply to you are transmitted directly from one responsible individual or authority to another responsible individual or authority, insofar as this is technically feasible. This must not infringe upon the freedoms and rights of other persons.

The right to data portability does not apply to the processing of personal data which are necessary for the performance of a task that lies in the public interest or that occurs in the exercise of official authority which was conferred upon the responsible individual or authority.

Right of Objection

You have the right at any time, for reasons arising from your particular situation, to object to the processing of the personal data that apply to you and which occurs on pursuant to Art. 6 Abs. 1 lit. e or f DSGVO; this right also applies to profiling based on these provisions.

The responsible individual or authority will no longer process the personal data that apply to you unless this responsible individual or authority can prove that there exist urgent reasons, worthy of protection, for such processing and that these reasons outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If the personal data that apply to you are processed for the purpose of conducting direct advertising, you have the right at any time to object to the processing of these personal data for purposes of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.

If you object to the processing for the purposes of direct advertising, the personal data that apply to you will no longer be processed for these purposes.

Regardless of Directive 2002/58/EG, you have the option, in the context of the use of services provided by the information company, to exercise your right of objection via automated means in which technical specifications are utilized.

Right to Revoke the Data Protection Consent Declaration

You have the right at any time to revoke your Data Protection Consent Declaration. Your revocation of consent does not affect the legality of processing which occurred based on your consent prior to your revocation of same.

Automated Decision on a Case-by-Case Basis, Including Profiling

You have the right to not be subjected to a decision based exclusively upon automated processing, including profiling, which will have a legal effect or which exerts significantly deleterious effects on you in a similar manner. This does not apply if the decision:

  • (1) is necessary for the conclusion or fulfilment of a contract between you and the responsible individual or authority;
  • (2) is permitted by European Union legislation or legal provisions of member states to which the responsible individual or authority is subject, and these legal provisions contain appropriate measures to safeguard your rights and freedoms and your legitimate interests; or
  • (3) occurs with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 Abs. 1 DSGVO, insofar as Art. 9 Abs. 2 lit. a or g DSGVO does not apply and suitable measures have been taken to safeguard the rights and freedoms and your legitimate interests.

With regard to the cases referred to in (1) and (3), the responsible individual or authority shall take appropriate measures to safeguard the rights and freedoms and your legitimate interests, which include at least the right to obtain the intervention of a person by the responsible individual or authority, to express one’s own position, and to challenge the decision.

Right to Complain to a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, especially to an authority in the member state in which you reside, in which you work, or which contains the location of the alleged infringement, if you believe that the processing of the personal data that apply to you violates the DSGVO.

The supervisory authority to which the complaint was submitted shall notify the complainant about the status and the results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 DSGVO.

Changes of Our Data Protection Declaration

We reserve the right to make changes in this Declaration at any time in order to ensure that our Data Protection Declaration always remains in compliance with current legal requirements. This also applies in the event that the Data Protection Declaration requires modification due to the introduction of new or revised services, for example, the provision of new services. The new Data Protection Declaration will then take effect upon your next visit to our offer.